Return Policy

Refund & Return Policy

We value your trust and aim to provide you with the best shopping experience. Please read our refund and return policy carefully:

1. Eligibility for Refund/Replacement

Refund or replacement is applicable only in case of damaged or defective products received.

No refunds or returns will be accepted for reasons such as dislike of the product, change of mind, or normal wear and tear.

2. Reporting a Damaged Product

Customers must report the damage within 24–48 hours of receiving the order.

Proof of damage (clear photos and/or unboxing video) must be provided to initiate the process.

3. Approval Process

Once your request is reviewed and approved, we will arrange for a replacement or refund, depending on product availability.

The company reserves the right to make the final decision in case of disputes.

4. Non-Returnable Items

Products that are not damaged or defective are not eligible for return/refund.

Customized or perishable items are strictly non-returnable.

5. Refund Method

Approved refunds will be processed to the original payment method within 7 business days.